Cruise - ITC Global

Keeping Your Passengers Close to Home

Cruise-enthusiasts have come to you because of the unique, curated travel experience only you can provide. It’s all smooth sailing until your guests try to get online, and not only does it not connect, but your team is unequipped to fix it.

In a technology-driven world, a reliable IT partner is necessary. There is no need to sacrifice getting bad reviews and waste valuable resources – with ITC Global as your partner, your team, passengers, and operations stay connected.

A Richer Passenger Experience with Managed Services

We see it repeatedly; Cruise lines that continue to invest in their facilities and itineraries but fail to see the connection between the traveler experience and a reliable IT infrastructure. No matter the entertainment line-up, or latest interior design update, they cannot stop poor reviews due to connectivity on board.

With a reliable, secure connection and IT infrastructure in place, your guests will finally stop worrying about their phones and enjoy the cruise vacation you have curated for them!

With ITC Global as Your Managed Services Provider You Can Expect...

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Improved Profitability

Consumption-based VSAT models with effective IT support solutions, allows you to prioritize the customer experience. This focus on experience enables Cruise IT teams to monitor usage; preemptively adjust usage levels to minimize customer refunds; while also increasing monetization opportunities.

Higher Productivity

Have 24/7/365 access to ITC Global engineers and NOC for requests through the Service Desk. Our team will support by performing remote or on-site system administration and request fulfillment.

Increased Efficiency

With proactive monitoring, we can get ahead of foreseeable needs, updates, and issues. From working with your carriers or vendors to implementation of changes, ITC Global anticipates your business challenges and acts to remove roadblocks from your team.

Powerful Security

Your data will be routinely and securely backed up by ITC Global for rapid restoration in case of system failure, lost, or corrupted data. With closely monitored systems your company will stop starting over because of lost data and instead focus on scaling and staying on top of competitors.

How it works

The Plan

We can help you make the most of your network and infrastructure in 3 simple steps.

Initial Call to Understand Your Challenge

We start with an initial discussion, to find out more about you and your operation. With dedicated workshops, we discover your pain points and goals.
Creation of Your Solution

Your solution is created to meet your connection and infrastructure challenges. We refine your requirements and adjust the design as needed to move towards solution approval.
Implementation

We work diligently to ensure a smooth transition to your new services. After implementation, you have ITC Global’s continued support.

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Keeping Your Passengers Close to Home

Managed Services

Network & Global Coverage

A Richer Passenger Experience with Managed Services

With ITC Global as Your Managed Services Provider You Can Expect...

The Plan

Initial Call to Understand Your Challenge

Creation of Your Solution

Implementation

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