Subsea 7 is a leading global contractor in seabed-to-surface engineering, construction, and services to the offshore energy industry. The organization required a fully managed VSAT system, custom-designed to support crew communications for its globally dispersed vessels.
Crew Live Solution
Keeping crew connected to home.
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Requirements
High-speed broadband crew internet separate from the corporate network
Compact equipment that can easily be shipped and installed onboard
High-availability connectivity for crew to purchase internet access on their personal devices
Ability for service to be available globally, wherever vessels operate
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Solution
Fully managed 24 x 7 ‘Hotel style’ internet access on each ship
Dedicated crew network on separate stabilized antenna offers backup to corporate network
Customized tailored page for all users accessing the system with company branding
Flexible and secure billing platform to pay for crew internet access (timed, per MB, etc.)
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Outcome
Dedicated separate system provides crew with reliable wireless access and eliminates the frustrations of competing network priorities
Allows crew to browse the internet, send emails and keep in touch with family and friends over social media networks
System successfully managing nearly 13,000 individual user accounts