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Non-Governmental Organizations and Humanitarian Aid

Enabling Vital Communications

Satellite communications are vital for non-governmental organizations (NGO) and humanitarian aid agencies responding to emergencies, natural disasters and conflicts. ITC Global delivers the information and communications technology solutions that enable a faster, better-coordinated response by deployed teams in times of crisis.


Humanitarian initiatives are part of ITC Global’s culture. That’s why we partner with NGO and international organizations on the everyday front lines of humanitarian aid. Together, we develop high-quality, flexible communications solutions purposefully engineered for reliability in the times of greatest need. Our common goal is to mitigate the inherent logistical and budgetary constraints of these life-saving communications. Our creative connectivity solutions support missions including:

  • Disaster relief
  • Emergency response
  • Peacekeeping and security
  • Education and rights
  • Development
  • Conservation and habitat protection

Managed Services – A True Communications Partnership

ITC Global serves organizations operating in the most demanding and remote environments. This puts us in a unique position to deliver critical communications to NGOs and international aid organizations responding to urgent situations around the world. Working with these organizations, we strive to:

  • Create a partnership suited to ongoing communications needs
  • Design creative, highly reliable communications solutions that save money
  • Offer flexible communications solutions that can be scaled to the circumstances of an event or location
  • Train aid workers to address technical issues on-site
  • Help organizations through logistical and budgetary challenges

We offer:

  • Easy-to-use equipment and solutions that can be set up by any emergency response team member
  • Training to overcome knowledge gaps within an organization so workers can get the most out of budget and logistical resources
  • Dedicated engineers and network operations staff to work side-by-side with customers so they can focus on the organization’s core mission

A Global Network – Satellite Connectivity Ready for Anything

Our technology-agnostic connectivity solutions are designed for each organization’s unique mission. With a network portfolio that delivers high-availability service anywhere, and the buying power to match it, we design cost-efficient solutions so that NGOs and aid groups aren’t forced to further stretch their often constrained resources.

We leverage the Panasonic Network to deliver solutions with:

  • Carrier-grade engineering
  • Superior high-throughput performance
  • Rigorous security
  • The largest global reach
  • Nearly 100% uptime

Read more about the Panasonic Network.

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“In the heart of the recent Ebola disaster, you responded with us in every possible way, providing much-needed technology in support of the first responder community serving those that were hit so very hard. Specifically, your support of a C-band system and a Ku-band trailer system and bandwidth during the Ebola crises helped make deployments possible and facilitated an expedited response and connectivity for those struggling to support the epidemic nature of the situation.”

- NetHope

“The ITC Global NOC team provided extra support as the training group tried to bring the VSAT system on line as well, working with the [Emergency Response Unit] over several days. The support helped create an ideal training environment and gave the team a unique opportunity to work with the NOC to troubleshoot and work through a real-world field comms setup.”

- The American Red Cross

  • American Red Cross

    For more than 4 years, ITC Global has provided VSAT services to the Red Cross in support of its disaster relief efforts. In 2015, ITC Global provided critical communications during response efforts for crises in the Philippines, Sierra Leone, and in Nepal, following the devastating 7.8 magnitude earthquake.

  • Exploration & Production Oil Major

    The organization is active in all areas of the oil and gas industry, including exploration and production, refining, distribution, petrochemicals, and power generation.

  • Bridgemans Services Group LP

    Bridgemans Services Group LP provides floating accommodation vessels for crews working anywhere around the world. Bridgemans’ Silja Europa vessel, deployed off the northwest coast of Australia, holds up to 220 crew members and leverages ITC Global for reliable communications capabilities.

  • Remote Hospitality Business

    Papua New Guinea, the least explored country on earth, hosts only a handful of expat hotels. In many cases, satellite and terrestrial services are very poor, leaving business travelers and other hotel guests with limited access to basic internet. For one such hotel, ITC Global’s broadband services have delivered improved connectivity, enabling the business to better serve its guests.

  • Nethope

    Enabling collaboration across non-profits and companies serving communities around the world with information technology solutions, NetHope received connectivity capabilities from ITC Global in response to the 2015 Tropical Cyclone Pam, which devastated the country of Vanuatu.

  • Wildlife Conservation Society

    For more than seven years, ITC Global has delivered communications for the Wildlife Conservation Society, whose mission is to conserve the world's
    largest wild places in 15 priority regions, home to more than 50% of the world's biodiversity. 

  • Offshore Energy Services Company

    ITC Global has a long-standing relationship providing voice and high-speed data services to a U.S. oil and gas services company, based in the Gulf of Mexico, that provides global offshore services in well intervention operations. The company’s focus on deep water services, and its leadership in well-interventions, subsea contracting, and remotely operated vehicles (ROVs), drove a critical need for real-time monitoring of its operations.

  • Saipem

    When one of Europe’s largest oil and gas exploration and production companies needed to provide complete network communications for its large and diverse fleet of vessels and shore bases, they turned to ITC Global for a custom engineered global satellite network.

  • Subsea 7

    Subsea 7, a leading contractor in seabed-to-surface engineering, construction and services to the offshore energy industry, relied on ITC Global to provide a fully managed VSAT system, custom designed to support crew communications for its globally dispersed vessels.

  • Leading Global Resources Company

    A leading global resources company was seeking to develop its flagship MbalamNabeba Iron Ore Project. ITC Global provided a custom engineered satellite communications solution that is tailored to the requirements of their mobile remote field camps.

  • BHP Billiton

    When one of the world’s largest mining exploration and development companies invested in integrated remote operated mining centers (IROC), they turned to ITC Global to provide a high-performance satellite network for their real-time operations and communications.

  • Lead Maritime Industry NavCom Service Provider

    As a leading company in maritime and shipboard systems integration, NavCom Service Provier looked to ITC Global when they planned to develop a global satellite communications service for their client’s vessels.

  • Offshore Supply Vessel

    The client service company is one of the few inspection, repair and maintenance world players able to provide clients with a true one-stop shop service including engineering, project management, ROV services, diving, survey and operating a fleet of high-quality offshore support vessels. 

  • NetHope

    Enabling collaboration across non-profits and companies serving communities around the world with information technology solutions, NetHope and its partner organizations received connectivity capabilities from ITC Global in responding to the West African Ebola crisis.

  • Entertainment Solution for Cruise Ship Partner

    To enhance the passenger experience, a leading global cruise and passenger vessel line turned to ITC Global to provide the increased connectivity needed to reliably deliver programming of the 2016 Summer Olympic Games.

  • Youth With a Mission Medical Ships

    Youth with a Mission (YWAM) operates a medical mission ship based in Queensland, Australia. This all-volunteer vessel is staffed by medical professionals dedicated to improving health in the Papua New Guinea region, and brings desperately needed medical services and supplies to local populations. YWAM relies on ITC Global for seamless communications at anchor or in transit in order to successfully conduct their missions.