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Delivering Connectivity for All Phases of Mining and Construction Operations

Mine operators and construction companies rely on broadband solutions for remote site automation, corporate network extension and workforce welfare.   


Mining companies need high-availability solutions that offer guaranteed uptime to help maintain critical Integrated Remote Operations Centers (IROC) communications, achieve real-time automation, enhance safety in hazardous working environments, increase productivity and extend mine life.

ITC Global delivers complete end-to-end satellite communications solutions for business communications, site operations and staff welfare. Our tailored networks meet on-site broadband needs for all phases of the mineral development cycle, including:

  • Geoscience
  • Exploration
  • Development
  • Production

Managed Services – A Communications Partner With First-Hand Expertise

Mine operators and construction firms need custom communications solutions that meet the highest levels of reliability, network security and scalability. They can rely on our first-hand industry knowledge to create networking solutions that support business communications, operations and staff welfare challenges in every location and harsh operating environment.

A properly designed and engineered network solution minimizes extra costs without jeopardizing performance. This includes:

  • Developing a site-by-site technical plan to deliver required service levels and availability
  • Defining a capacity plan to allocate bandwidth based on traffic volume requirements for the overall network and the needs of each application
  • Selecting the components for the specific needs of each site
  • Monitoring and optimizing a network around the clock

Read more about ITC Global managed services solutions.

The Panasonic Network – Delivering Operational Scalability Today and Tomorrow

The Panasonic Network integrates satellites, ground stations and points-of-presence to provide superior connectivity to remote mining and construction sites.


  • Connectivity in multiple frequency bands to deliver service best suited to a mining site’s operation while accommodating existing antennas and network equipment
  • Bandwidth coverage focused in high-demand areas, supplying capacity where it’s needed and scaling down in low-use regions
  • Cyber security to prevent nefarious operators from hacking into mine-site communications to gain commodity intelligence
  • 10 times more capacity with new high-throughput satellites (HTS), supporting growing requirements for site monitoring and enhanced business processes

Read more about the Panasonic Network.

Welfare & Entertainment – Delivering Connection to a Remote Workforce

ITC Global offers a comprehensive solution for the entertainment and welfare of our customers and their remote workforce. The platform delivers remote connectivity for staff to stay in touch with families and social networks, offering:

  • A better remote-site experience with best-in-class programming and connectivity, ensuring speed, quality and reliability
  • Extra security with a stand-alone platform that can be deployed separately from the corporate network – keeping corporate data protected, avoiding competing network priorities and offering a redundant backup
  • Easy set-up and deployment via our online customer portal and a separate dashboard for monitoring and network reporting

Read more about remote staff welfare options.

Operational Efficiency - Taking Advantage of Comprehensive Connectivity

Leading mining and construction companies employ Integrated Remote Operations Centers (IROC) for centralized, automated management of their operations – making high-speed satellite communications critical to productivity and the safety and welfare of on-site staff.

Through our consultative approach, ITC Global integrates new autonomous mining technology into each system design. Working as a team, we pinpoint and scale the solutions needed to maximize both efficiencies and profit. 

Value-Added Services

ITC Global’s portfolio of value-added services is designed to deliver additional capability and enhanced connectivity in the outmost locations. Customers benefit from industry-leading Panasonic innovations adapted and made available for the mining market.

  • Global corporate data backup
  • Security applications
  • Enhanced staff welfare services
  • Video transport, analytics and storage

  • American Red Cross

    For more than 4 years, ITC Global has provided VSAT services to the Red Cross in support of its disaster relief efforts. In 2015, ITC Global provided critical communications during response efforts for crises in the Philippines, Sierra Leone, and in Nepal, following the devastating 7.8 magnitude earthquake.

  • Exploration & Production Oil Major

    The organization is active in all areas of the oil and gas industry, including exploration and production, refining, distribution, petrochemicals, and power generation.

  • Bridgemans Services Group LP

    Bridgemans Services Group LP provides floating accommodation vessels for crews working anywhere around the world. Bridgemans’ Silja Europa vessel, deployed off the northwest coast of Australia, holds up to 220 crew members and leverages ITC Global for reliable communications capabilities.

  • Remote Hospitality Business

    Papua New Guinea, the least explored country on earth, hosts only a handful of expat hotels. In many cases, satellite and terrestrial services are very poor, leaving business travelers and other hotel guests with limited access to basic internet. For one such hotel, ITC Global’s broadband services have delivered improved connectivity, enabling the business to better serve its guests.

  • Nethope

    Enabling collaboration across non-profits and companies serving communities around the world with information technology solutions, NetHope received connectivity capabilities from ITC Global in response to the 2015 Tropical Cyclone Pam, which devastated the country of Vanuatu.

  • Wildlife Conservation Society

    For more than seven years, ITC Global has delivered communications for the Wildlife Conservation Society, whose mission is to conserve the world's
    largest wild places in 15 priority regions, home to more than 50% of the world's biodiversity. 

  • Offshore Energy Services Company

    ITC Global has a long-standing relationship providing voice and high-speed data services to a U.S. oil and gas services company, based in the Gulf of Mexico, that provides global offshore services in well intervention operations. The company’s focus on deep water services, and its leadership in well-interventions, subsea contracting, and remotely operated vehicles (ROVs), drove a critical need for real-time monitoring of its operations.

  • Saipem

    When one of Europe’s largest oil and gas exploration and production companies needed to provide complete network communications for its large and diverse fleet of vessels and shore bases, they turned to ITC Global for a custom engineered global satellite network.

  • Subsea 7

    Subsea 7, a leading contractor in seabed-to-surface engineering, construction and services to the offshore energy industry, relied on ITC Global to provide a fully managed VSAT system, custom designed to support crew communications for its globally dispersed vessels.

  • Leading Global Resources Company

    A leading global resources company was seeking to develop its flagship MbalamNabeba Iron Ore Project. ITC Global provided a custom engineered satellite communications solution that is tailored to the requirements of their mobile remote field camps.

  • BHP Billiton

    When one of the world’s largest mining exploration and development companies invested in integrated remote operated mining centers (IROC), they turned to ITC Global to provide a high-performance satellite network for their real-time operations and communications.

  • Lead Maritime Industry NavCom Service Provider

    As a leading company in maritime and shipboard systems integration, NavCom Service Provier looked to ITC Global when they planned to develop a global satellite communications service for their client’s vessels.

  • Offshore Supply Vessel

    The client service company is one of the few inspection, repair and maintenance world players able to provide clients with a true one-stop shop service including engineering, project management, ROV services, diving, survey and operating a fleet of high-quality offshore support vessels. 

  • NetHope

    Enabling collaboration across non-profits and companies serving communities around the world with information technology solutions, NetHope and its partner organizations received connectivity capabilities from ITC Global in responding to the West African Ebola crisis.

  • Entertainment Solution for Cruise Ship Partner

    To enhance the passenger experience, a leading global cruise and passenger vessel line turned to ITC Global to provide the increased connectivity needed to reliably deliver programming of the 2016 Summer Olympic Games.

  • Youth With a Mission Medical Ships

    Youth with a Mission (YWAM) operates a medical mission ship based in Queensland, Australia. This all-volunteer vessel is staffed by medical professionals dedicated to improving health in the Papua New Guinea region, and brings desperately needed medical services and supplies to local populations. YWAM relies on ITC Global for seamless communications at anchor or in transit in order to successfully conduct their missions.