September 3, 2018 - AST Marine Networks, a division of The AST Group (AST) win contract to supply leading Dutch shipping company, Spliethoff, with global VSAT and L-band satellite communications to more than 80 vessels across multiple fleets.
Worldwide ocean transport and dry cargo specialists, Spliethoff, have chosen AST as their supplier of global satellite communications. Together with network partner ITC Global, AST will provide Spliethoff with a global Ku VSAT network, failover L-band services, hardware and bandwidth as well as 24/7 manned support. As a subsidiary of Panasonic, ITC Global leverages its parent company’s broadband network, purpose-built and designed specifically for global mobility markets.
"Changes in the airtime market, forced us to look for a new solution quicker than anticipated", explained Peter Van de Venne, Spliethoff's Director IT. "AST proved to be a professional provider, willing to go the extra mile and adapting to our needs/requirements"
AST’s reliable, comprehensive, global network and excellent customer service were key considerations for Spliethoff, as was the ability to complete the network migration quickly and without any disruption of service. AST Marine Networks are specialists in building custom solutions, integrating hardware, software and airtime packages, and successfully completed a seamless migration of the Spliethoff network with no downtime or interruption of service.
“The migration went very smoothly (about 80 ships in nearly 2 weeks)”, commented Van de Venne. “After migration, the support organization indeed proved proactive and thorough. When visiting AST, it was a pleasure seeing that support tickets were not evaluated on the speed of closing, but on the actual evaluation feedback from the end customer.”
Mr. Van de Venne added, “We look forward to working with AST towards a next generation Internet connectivity on board in which we address challenges like improved cyber security, multiple supplier remote access, broadening sensor data requirements and video applications.”
AST also welcome the opportunity to work with Spliethoff. AST Director, Stuart Castell, said, “Spliethoff is a tech-savvy and forward-thinking organisation, well-respected for their reliability and high-quality standards. We are proud to add a company of Spliethoff’s stature and reputation to our ever-growing portfolio of maritime VSAT customers”.
About the AST Group
The AST Group is a leading global innovator in satellite communication solutions, offering a suite of unique propositions such as their award winning IRIS and INTEGRA solutions.
The AST Group has presence globally, with offices serving both end users and channel partners in Europe, Africa, The Americas, Asia and Australia and have a proven track record in delivering high profile projects in a variety of markets sectors.
Along with local engineers and experienced sales staff, The AST Group offer unbiased advice to ensure customers receive the right communication solution to meet their business needs, and at a competitive price. The AST Group also provide a manned 24/7 Global Customer Support service to ensure continuity of service and reliable assistance from fully qualified personnel.
The AST Group operates a Quality Management System that meets the requirements of ISO 9001 to ensure that quality standards are constantly met and improved. A recent addition to this accreditation is ISO 14001, an internationally accepted standard awarded to companies that can demonstrate a proven Environmental Management System.
About ITC Global
ITC Global is a leading provider of satellite communications to the energy, mining, maritime, NGO and hospitality markets. Companies in remote and harsh environments require communications with both global coverage and unwavering customer service. ITC Global enables improved real-time decision-making and enhanced health, safety and environmental management through a unified communications solution, tailored to the requirements of each client. Solutions include custom network design, hardware implementation, field engineering, technical support and enterprise-grade satellite bandwidth. ITC Global operates 24x7 carrier-class networks across the Americas, Europe, Asia, Africa and Australia. It became a subsidiary of Panasonic Corporation in 2015.